yomabet Privacy Policy

This Privacy Policy ("Policy") explains how we handle the personal data of players ("you") who use yomabet's website yomabet.bio and its related services ("Services"). By continuing to use yomabet's services, you are considered to have accepted the terms in this Policy.

We respect the personal data of players in Myanmar and protect it using SSL encryption and up-to-date cybersecurity technologies. The information presented on this page is intended to ensure full transparency for all players.

yomabet collects the following types of personal data in order to provide the service effectively.

1.1 Information you provide directly

• Full name (matching your bank account name)
• Email address
• Phone number
• Date of birth (to verify that you are 21+ years old)
• Payment information (KBZPay, Wave Money, AYA Pay, CB Pay phone number / account number)

1.2 Information collected automatically

• IP address
• Browser type and version
• Mobile device information (OS type, device model)
• Date and time of website visits (MMT)
• Gaming history (game selections, betting records)
• Data obtained from cookies and similar tracking technologies

1.3 Communication data sent by the user

• Messages sent via Live Chat
• Email correspondence
• Comments and notes provided when filling out forms

We use the personal information we collect only for the following purposes.

• Account Creation and Management: To open and verify player accounts
• Payment Processing: To handle deposit and withdrawal transactions
• Bonuses and Promotions: To send players suitable bonus offers
• Customer Support: To assist players via 24/7 Live Chat
• Security Checks: To prevent fraud and money laundering, and to protect players
• Legal Compliance: To meet applicable legal requirements
• Service Improvement: To improve the website and services in order to enhance the player experience
• Responsible Gaming: To monitor player behaviour and provide assistance where needed

Our website uses cookies and similar technologies. Cookies are small data files stored in your browser that help the website run more smoothly.

3.1 Types of Cookies

• Essential Cookies: Cookies that are strictly necessary for the basic functions of the website (login session, security token)
• Functional Cookies: Cookies that remember your language and preferences
• Analytical Cookies: Cookies that help us understand how players use the website (stored without personal information)

You can delete cookies through your browser settings. However, please note that if essential cookies are disabled, some functions of the website may not work properly.

yomabet ensures that your personal information is never sold or rented to third parties. However, it may be shared only in the limited circumstances below.

4.1 Service Providers

We may share data with operational service providers who assist in delivering payment services (KBZPay, Wave Money, AYA Pay, CB Pay), technical support, and cybersecurity services. They must handle the data only as directed by yomabet and may not use it for their own purposes.

4.2 Legal Compliance

Personal information may be disclosed when required by applicable law, a regulatory authority, or a court order. Where permitted by law, the player will be notified at the time of such disclosure.

4.3 Within the yomabet Group

Data may be shared with affiliated companies that manage yomabet services, solely for service improvement purposes. In such cases, the protections set out in this policy apply to that data as well.

To protect your personal information, yomabet applies the following technical and organisational measures.

• SSL/TLS Encryption: All data transmissions are encrypted
• Access Control: Personal information is accessible only to authorised staff
• Data Storage Protection: Servers are maintained in a secure environment
• Security Audits: Operational security checks are conducted regularly
• Two-Factor Authentication (2FA): Provides an additional layer of protection for player account access
• Anti-Money Laundering (AML): Payment deposit and withdrawal records are monitored

While we cannot guarantee that a successful cyber attack will never occur, if an incident does arise we will notify affected players immediately and take steps to resolve it.

We retain players' personal information only for as long as necessary to fulfil the purposes set out below.

• Active accounts — for the entire duration the account remains open
• Payment records — for the period required by law
• Customer service records — until the relevant issue has been fully resolved
• After account closure — until the end of the period specified for legal protection purposes

Once the retention period has ended, personal information is securely deleted or converted into anonymised data.

Every player using yomabet services has the following rights regarding their personal data.

7.1 Right to Access

You can request to view what personal data yomabet holds about you.

7.2 Right to Rectification

You can request corrections to any personal data that is inaccurate or incomplete.

7.3 Right to Erasure

You can request that your personal data be deleted, provided there are no conflicting legal requirements.

7.4 Right to Object

You can request restrictions on certain types of data processing or communications.

7.5 Right to Data Portability

You can request your personal data that we hold in a structured, machine-readable format.

To exercise these rights, contact yomabet Live Chat or email [email protected]. We will act on your request promptly once received.

Our servers operate based on region, including Myanmar. Because we work with international service providers, some personal data may be transferred to overseas servers. In such cases, we require those providers to apply at least the same level of protection set out in this policy.

yomabet services are for players aged 21+ only. We do not knowingly collect personal data from anyone under 21. Any such data collected unknowingly will be deleted immediately. If you become aware that a child's personal data has been submitted, please contact [email protected] right away.

We may update this Privacy Policy from time to time. If there are significant changes, we will announce them on the website and notify players. Continued use of our services after any updated policy is published on the website will be taken as acceptance of the revised policy.

If you have any questions, comments or requests regarding this Privacy Policy, you can reach us through the following channels.

• Live Chat: 24/7 Live Chat on the yomabet.bio website (Myanmar language)
• Email: [email protected]

Our data protection team is committed to handling your request promptly.